His Highness Prince Aga Khan Shia Imami Ismaili
Conciliation and Arbitration Board for Canada

Resources

There are several sources available to help you get legal information:

 

NATIONAL

Dispute Resolution Reference Guide
http://www.justice.gc.ca/eng/rp-pr/csj-sjc/dprs-sprd/res/drrg-mrrc/04.html

Justice Canada: Child Support (including links to understanding the Child Support Guidelines, Child Support Table Look up; and Calculating Income)
http://www.justice.gc.ca/eng/fl-df/child-enfant/index.html

Justice Canada: Divorce and Separation
http://www.justice.gc.ca/eng/fl-df/divorce/index.html

Justice Canada: Family Justice Services
http://www.justice.gc.ca/eng/fl-df/fjs-sjf/index.html

Justice Canada: Custody and Parenting
http://www.justice.gc.ca/eng/fl-df/parent/index.html

Justice Canada: Spousal Support
http://www.justice.gc.ca/eng/fl-df/spousal-epoux/index.html

Justice Canada: Parenting Plan Tool
http://www.justice.gc.ca/eng/fl-df/parent/ppt-ecppp/index.html

Justice Canada: Making plans – A guide to parenting arrangements after separation or divorce – How to put your children first
http://www.justice.gc.ca/eng/fl-df/parent/mp-fdp/index.html

Justice Canada: Parenting Plan Checklist
http://www.justice.gc.ca/eng/fl-df/parent/ppc-lvppp/index.html

Justice Canada: The Federal Child Support Guidelines: Step-by-Step
http://www.justice.gc.ca/eng/rp-pr/fl-lf/child-enfant/guide/index.html

Calculating Child Support and Spousal Support
https://www.mysupportcalculator.ca/

Families Change: A Guide to Parental Separation & Divorce
http://www.familieschange.ca

Canadian Mental Health Association
http://www.cmha.ca/

 

BRITISH COLOMBIA

Legal Services

Law Society of British Columbia
https://www.lawsociety.bc.ca/

BC Law Courts
http://www.courts.gov.bc.ca/

BC Dial-A-Law
http://www.cbabc.org/For-the-Public/Dial-A-Law/Scripts/Family-Law

MyLaw BC
http://www.mylawbc.com/

Legal Help for British Columbians
http://wiki.clicklaw.bc.ca/index.php/Legal_Help_for_British_Columbians

A Death in Your Family
http://wiki.clicklaw.bc.ca/index.php/A_Death_in_Your_Family

The Tenant Survival Guide Wikibook
http://wiki.clicklaw.bc.ca/index.php/Tenant_Survival_Guide

Justice Education Society
http://www.justiceeducation.ca

Lawyer Referral Service
http://www.cbabc.org/For-the-Public/Lawyer-Referral-Service

Legal Aid
http://www.familylaw.lss.bc.ca/

Access Pro Bono
http://www.accessprobono.ca

UBC Law Students’ Legal Advice Program
http://www.lslap.bc.ca/

Justice Access Centre Self-Help
http://www.supremecourtselfhelp.bc.ca

Vancouver Justice Access Centre
http://www.ag.gov.bc.ca/justice-access-centre/index.htm

Family Law Services

Ministry of Justice, Family & Divorce
http://www.ag.gov.bc.ca/courts/family/

Family Law in British Columbia
http://www.familylaw.lss.bc.ca/

JP Boyd on Family Law
http://wiki.clicklaw.bc.ca/index.php/JP_Boyd_on_Family_Law

Parenting Coordinators
http://www.bcparentingcoordinators.com

Parenting After Separation Program
http://www.familylaw.lss.bc.ca/resources/fact_sheets/parent_after_separation.php

Family Justice Counsellors
http://www.familylaw.lss.bc.ca/help/who_JusticeCounsellors.php

BC Provincial Court Family Law Forms
http://www.ag.gov.bc.ca/courts/family/info/forms.htm

Rise Women’s Legal Centre
https://womenslegalcentre.ca/

Mental Health Services

Crisis Centre
http://www.crisislines.bc.ca/

Mental Health and Substance Use Services
http://www.bcmhsus.ca

Canadian Mental Health Association – BC Division
http://www.cmha.bc.ca/

Counselling

The Crisis Intervention and Suicide Prevention Centre of BC
https://crisiscentre.bc.ca/programs-services/

Battered Women’s Support Services
http://www.bwss.org/services/

BC Association of Clinical Counsellors
http://bc-counsellors.org/

Here to Help
http://www.heretohelp.bc.ca/

Reduced-Cost Counselling Options in Vancouver
http://willowtreecounselling.ca/wp-content/themes/willowtree/reduced-cost-counselling.pdf

Counselling BC
http://counsellingbc.com/

Burnaby Family Life
https://www.burnabyfamilylife.org/programs/counselling-2/

Family Services North Shore
http://www.familyservices.bc.ca/index.php/programs-a-services/parents-a-families

Family Services Greater Vancouver
http://www.fsgv.ca/find-the-support-you-need/

Chimo Community Services
http://www.chimoservices.com/

Options Community Services Society
http://www.options.bc.ca/

DIVERSEcity Community Resources Society
http://www.dcrs.ca/services/family-services/

SHARE Family & Community Services
http://sharesociety.ca/talking-helps/

VictimLinkBC
http://www2.gov.bc.ca/gov/content/justice/criminal-justice/victims-of-crime/victimlinkbc

 

EDMONTON

Legal Services

Legal Aid Alberta
1-866-845-3425
http://www.legalaid.ab.ca
Legal Aid Alberta assists Albertans facing legal issues by helping them navigate their journey through the justice system and find lasting resolution to their legal challenges. You must qualify for this service – more information can be found on their website.

Law Society of Alberta – Lawyer Referral Service
1-800-661-1095
https://www.lawsociety.ab.ca/public/lawyer-referral
A search tool that lets you find a lawyer based on certain criteria. People can match their legal needs by searching for a lawyer by name, firm, location, area(s) of practice, language(s) spoken, gender, and whether a lawyer offers limited scope retainers.

Edmonton Community Legal Centre
(780) 702-1725
http://www.eclc.ca
The Edmonton Community Legal Centre provides free legal information and advice to low to moderate income people in the Edmonton area.

Student Legal Services of Edmonton
(780) 492-2226
http://www.slsedmonton.com
Student Legal Services of Edmonton (SLS) provides legal information and assistance to low-income residents of Edmonton.

LawCentral Alberta
http://www.lawcentralalberta.ca
LawCentral Alberta is a portal or collection of links to law-related information and educational resources on justice and legal issues of interest to Albertans. LawCentral Alberta is geared towards the general public and for those who work with the public.

Alberta Legal FAQS
(780) 451-8764 – Centre for Public Legal Education Alberta
http://www.law-faqs.org/alberta-faqs
Laws made by the federal government apply across Canada, while provincial laws only apply in a particular province. Canadian Legal FAQs are organized by legal topics that apply nationally or to Alberta.

Alberta Court Procedures and Programs
1-855-738-4747
https://albertacourts.ca
Information on the Court of Appeal of Alberta, the Court of Queen’s Bench of Alberta and the Provincial Court of Alberta.

Parenting after Separation Course
http://pas.albertacourts.ab.ca/PAS-course
Parenting After Separation is a free, online course that can be completed in sections and can take approximately 3 hours to complete the entire course. The course offers information to parents about the separation and divorce process, the effects of separation and divorce on children, techniques for communication and legal information that affects parents and children. PAS teaches parents the importance of working together to meet children’s health, social, educational and emotional needs. The program encourages parents to attend mediation and to consider other dispute resolution options.

Alberta Law Libraries
1-866-230-8068, Edmonton Direct: (780) 422-2342
https://www.lawlibrary.ab.ca
Alberta Law Libraries (ALL) is a provincial network of law libraries existing to provide research support and information services to the legal community (including the Judiciary, Members of the Bar, Crown Prosecutors and Justice Department Employees), self represented litigants and all Albertans. Access to legal reference assistance and Alberta Law Libraries’ collections is available to all Albertans.

Alberta Family Law Legislation and Resources
(780) 427-2743
https://albertacourts.ca/pc/areas-of-law/family/legislation-and-resources
A number of different statutes and regulations govern family law and child protection cases in Alberta. Links to the most relevant legislation, as well as useful and informative resources that are available online, organized by area of law including: child support, spousal support, parenting arrangements, child protection, private guardianship, drug and protection related legislation and court forms.

Centre for Public Legal Education Alberta
http://www.cplea.ca
The Centre for Public Legal Education Alberta (CPLEA) is a public legal education organization dedicated to making information about the law available in readable and understandable language for Albertans. Through a variety of approaches (web, print, presentations, and answering questions) we help educate the public to enable them to make better decisions about many aspects of their daily lives.

Alberta Maintenance Enforcement Program
1-866-845-3425
https://justice.alberta.ca/programs_services/mep/Pages/default.aspx
Services, resources and information related to the collection and enforcement of court-ordered child support, spousal and partner support and maintenance enforcement program (MEP).

Mental Health Services

Alberta Mental Health Discipline
1-877-303-2642 – Free 24/7 service
Provides toll-free, 24/7 telephone service, which offers help for mental health concerns for Albertans.

Alberta Addiction & Mental Health
https://www.albertahealthservices.ca/amh/amh.aspx
Services, resources and contact information for mental health and addiction.

Alberta Addictions Helpline
1-866-332-2322
https://www.albertahealthservices.ca/findhealth/service.aspx?Id=1008399
Telephone advice and service referral for adults and youth requiring addiction services.

Alberta Crisis/Distress Line
Edmonton: (780) 482-4357
Rural: 1-800-232-7288
https://edmonton.cmha.ca/programs-services/distress-line
24-hour CRISIS line providing immediate support. Call this number if you or someone you know is in crisis: contemplating suicide, feeling overwhelmed, or experiencing abuse.

Alberta Children’s Mental Health Crisis Line
(780) 427-4491
https://www.albertahealthservices.ca/findhealth/Service.aspx?id=1071358&serviceAtFacilityID=1111291
Services provided includes a crisis phone line, plus mobile response for children, youth and families in crisis.

Edmonton Mental Health Services
https://www.albertahealthservices.ca/findhealth/results.aspx?type=service&id=25&locationCity=Edmonton&radius=50#contentStart
Search tool to find Mental Health Services in Edmonton.

Edmonton Addiction Services Directory
https://informalberta.ca/public/common/viewComboList.do?comboListId=1003202

Child, Adolescent and Family Mental Health – CASA
South/West Edmonton: (780) 400-2271
North Edmonton: (780) 410-8180
Downtown: (780) 400-2270
Sherwood Park: (780) 410-8181
http://www.casaservices.org
CASA is a major community-based provider of mental health services for infants, children, adolescents and their families within greater Edmonton and from Central and Northern Alberta.

Counselling

Edmonton Family Violence Prevention
(780) 496-4777
http://www.edmonton.ca/programs_services/for_family_individuals/family-violence-prevention.aspx
Counselling and support services to victims of family violence.

Free Edmonton Drop-in Single Session Counselling
(780) 424-6103
http://www.dropinyeg.ca/home
Free drop-in/walk-in counselling services. Offering individual, couples/partners and family therapy. There are multiple locations throughout Edmonton.

Free Edmonton Short-term Counselling Services
(780) 496-4777
http://www.edmonton.ca/programs_services/for_family_individuals/counselling-services.aspx
Free counselling services for the citizens of Edmonton.

Edmonton Women’s Support Services
(780) 496-4777
http://www.edmonton.ca/programs_services/for_family_individuals/womens-support-services.aspx
Free drop-in and registered support group sessions for women to discuss issues around control, abuse and violence in relationships. Free childcare provided.

Edmonton Men’s Support Services
(780) 496-4777
http://www.edmonton.ca/programs_services/for_family_individuals/mens-support-services.aspx
Free short term individual counselling sessions and drop-in and registered group session for men to discuss various topics.

Kara Family Resource Centre
(780) 478-5396
http://www.kara-frc.ca
KARA Family Resource Centre provides support and guidance to families wishing to improve their family life. KARA provides a safe environment for families to enhance their parenting skills.

Kids Kottage Foundation
(780) 944-2888
http://www.kidskottage.org
Kids Kottage helps parents develop a plan to cope with their current crisis situation.

Shelters

WIN House
(780) 479-0058 – 24/7 service
https://winhouse.org
WIN House provides a safe place and emergency services for women and children fleeing domestic abuse.

Laurana Shelter
(780) 424-5875 – 24/7 service
http://luranashelter.com
Laurana Shelter provides safe refuge to women and children who are victims of domestic violence.

Hope Mission
(780) 422-2018
https://hopemission.com/edmonton/shelter-housing
Hope Mission provides:
1. Emergency shelter for those who need a safe, dry, warm place to get a good night’s sleep.
2. 24/7 Intox Centre to provide men and women who are under the influence of alcohol and drugs a safe stay while their condition stabilizes.
3. Herb Jamieson Centre to provide short-term and emergency room and board to men with little or no resources.
4. Youth Shelter to provide a safe and non-judgmental environment for youth.

George Spady Centre
(780) 424-8335
http://www.gspady.org
Emergency overnight shelter for men and women under the influence of alcohol and/or drugs.

Miscellaneous

Alberta 211 – Community and Social Services
Call 211
http://www.ab.211.ca
List of various agencies and programs that assist with particular issues, or offer support for particular demographics.

Seniors’ Abuse Help Line
(780) 454-8888
Seniors’ Abuse Help Line is available 24 hours a day. The help line provides support, referrals and crisis intervention.

Edmonton Food Bank
(780) 425-4190
https://www.edmontonsfoodbank.com
The Edmonton Food Bank provides food hampers to assist in short-term situations.

Bread Runs
http://edmontonsfoodbank.harmonyapp.com/hungry/bread-runs
Free day-old bread and sometimes other food on a drop-in basis.

Collective Kitchens
(780) 735-3044
Small groups of people who get together on a regular basis to plan and cook meals. This includes planning, shopping and preparing meals for themselves and their families.

WECAN Food Basket Society
(780) 413-4525
http://wecanfood.com
WECAN provides families in need with quality food at a reasonable cost through their Food Basket program.

Community Meals
http://edmontonsfoodbank.harmonyapp.com/hungry/community-meals
Community meals provided by various city agencies.

Discount Groceries
http://edmontonsfoodbank.harmonyapp.com/hungry/discount-groceries
Groceries offered a discounted price from various producers and retailers.

 

PRAIRIES

Legal Services

Law Society of Alberta – Lawyer Referral Service
https://www.lawsociety.ab.ca/public/lawyer-referral
A search tool that lets you find a lawyer based on certain criteria. People can match their legal needs by searching for a lawyer by name, firm, location, area(s) of practice, language(s) spoken, gender, and whether a lawyer offers limited scope retainers.

Legal Aid
http://www.legalaid.ab.ca/Pages/default.aspx
Legal Aid Alberta assists Albertans facing legal issues by helping them navigate their journey through the justice system and find lasting resolution to their legal challenges. You must qualify for this service – more information can be found on their website.

Calgary Legal Guidance
http://clg.ab.ca/
Calgary Legal Guidance provides free legal assistance, information, and advocacy to individuals experiencing financial hardship who need legal services and representation.

Student Legal Assistance
http://slacalgary.ca/
Student Legal Assistance (SLA) provides free legal information and representation to low-income residents of Calgary and the surrounding area.

Family Law Information Services
https://albertacourts.ca/pc/areas-of-law/family/legislation-and-resources
A number of different statutes and regulations govern family law and child protection cases in Alberta. Links to the most relevant legislation, as well as useful and informative resources that are available online, organized by area of law including: child support, spousal support, parenting arrangements, child protection, private guardianship, drug and protection related legislation and court forms.

Canadian Legal FAQ’s
http://www.law-faqs.org/
Laws made by the federal government apply across Canada, while provincial laws only apply in a particular province. Canadian Legal FAQs are organized by legal topics that apply nationally or to Alberta.

Alberta Court Procedures and Programs
https://albertacourts.ca/
Information on the Court of Appeal of Alberta, the Court of Queen’s Bench of Alberta and the Provincial Court of Alberta.

Law Central Alberta
http://www.lawcentralalberta.ca/en
LawCentral Alberta is a portal or collection of links to law-related information and educational resources on justice and legal issues of interest to Albertans. LawCentral Alberta is geared towards the general public and for those who work with the public.

The Parenting after Separation (PAS) Course
http://pas.albertacourts.ab.ca/PAS-course
Parenting After Separation is a free, online course that can be completed in sections and can take approximately 3 hours to complete the entire course. The course offers information to parents about the separation and divorce process, the effects of separation and divorce on children, techniques for communication and legal information that affects parents and children. PAS teaches parents the importance of working together to meet children’s health, social, educational and emotional needs. The program encourages parents to attend mediation and to consider other dispute resolution options.

Family Law Program
http://clg.ab.ca/programs-services/family-law-program
CLG recognizes that people experiencing family violence have unique needs when going through the family law justice system. Their family law lawyers and social work program advocate provide legal services to people who have experienced family violence and abuse. CLG will work with you without judgment to address safety needs, identify legal issues, support you in making informed decisions, and connect you to the right help; including legal resources and social services such as counselling and housing.
http://clg.ab.ca/legal-resources/family-law

Mental Health Services

Alberta Mental Health Line
1-877-303-2642 – Free 24/7 service
Provides toll-free, 24/7 telephone service, which offers help for mental health concerns for Albertans.

Distress Centre
(403) 266-4357 – Free 24/7 service
https://www.distresscentre.com
Distress Centre Calgary provides 24-hour crisis support in Calgary and southern Alberta through 24-hour crisis line, email, daily chat, and daily text for youth. Professional counselling is available for clients with issues that cannot be resolved over the phone. All services at the Distress Centre are free.

Alberta Health Services
http://www.albertahealthservices.ca/
Services and resources for mental health and addiction.

Counselling

Addictions Counselling
(403) 297-3071 – Free short-term service
https://www.albertahealthservices.ca/findhealth/service.aspx?id=1060378
Provides a non-medical treatment facility for those experiencing problems related to their use of alcohol, drugs, gambling, or sex addiction. Services are also offered to those who are concerned about someone else’s use. All programs and services are voluntary, confidential, and free of charge.

Community Mental Health
(403) 955-6200 – Free short-term service
https://www.albertahealthservices.ca/findhealth/facility.aspx?id=1018406

Calgary Counselling Centre
(403) 265-4980 – Sliding scale fee, families and kids
https://calgarycounselling.com
Through counselling and group programs, the Centre helps individuals, couples, parents, families, and youth resolve emotional and social problems.

CARYA
(403) 269-9888 – Sliding scale fee, families and kids
https://caryacalgary.ca
With 40 program offerings for individuals and families, CARYA provides a full spectrum of interactive counselling and development services for people of all ages.

Men’s Counselling Service
(403) 299-9680 – Free counselling for anger issues
http://www.mcscalgary.com
The Men’s Counselling Service offers counselling for men who are concerned that their anger and abusive behaviours are negatively impacting their family members. This program provides a safe, respectful, and non-judgmental environment where men can discuss their concerns with professional counsellors who specialize in abuse/ anger management issues. The program is provided to clients free of charge. When a man enters the program, they also offer support and counselling to his partner.

YWCA Family Violence Prevention Centre
(403) 266-4111
https://www.ywcalgary.ca/programs/domestic-violence-shelter
Group counselling and short-term free individual counselling for men, women, and children

Calgary Women’s Emergency Shelter
(403) 234-7233
https://www.calgarywomensshelter.com
Short-term counselling for women and men

Shelters

Calgary Women’s Emergency Shelter
(403) 234-7233 – 24/7 service
https://www.calgarywomensshelter.com

Sheriff King Home
(403) 266-0707 – 24/7 service
https://www.ywcalgary.ca/programs/domestic-violence-shelter

Children’s Cottage
(403) 233-2273 – Support and respite for kids 0-12 years old
http://childrenscottage.ab.ca

Miscellaneous

211 Alberta
http://www.ab.211.ca/

Calgary Food Bank
(403) 253-2055
https://www.calgaryfoodbank.com

Good Food Box
(403) 275-0258
http://www.gfbcalgary.com
The Good Food Box (GFB) is a program under the Community Kitchen Program of Calgary whereby you can purchase fresh fruits and vegetables at a very low cost. The Good Food Box is a hands-up program as opposed to hands-out.

Alex Community Health Centre
(403) 513-7405
https://www.thealex.ca/

 

ONTARIO (including Ottawa)

Legal Services

Steps to Justice – Step-by-step information about legal problems
http://stepstojustice.ca/

Law Society of Upper Canada (locating a lawyer)
http://www.lsuc.on.ca/find-a-lawyer-or-paralegal/

Legal Aid Ontario
http://www.legalaid.on.ca/en/

Community Legal Education Ontario
http://www.cleo.on.ca/en

Pro Bono Law Ontario
https://www.probonoontario.org/

South Asian Legal Clinic Ontario
http://salc.on.ca/

Small Claims Court in Ontario
http://www.attorneygeneral.jus.gov.on.ca/english/courts/scc/

Family Law Services

Divorce and Separation (Ministry of the Attorney General)
http://www.attorneygeneral.jus.gov.on.ca/english/family/divorce/index.php

Steps in a Family Law Case by CLEO (Community Legal Education Ontario)
http://www.cleo.on.ca/en/resources-and-publications/pubs?language=en&field_legal_topic_tid_i18n=87

Family Law – Frequently Asked Questions
http://www.attorneygeneral.jus.gov.on.ca/english/family/faq.php

Family Law Information Centres
http://www.attorneygeneral.jus.gov.on.ca/english/family/infoctr.php

Family Law Offices in Ontario
http://www.legalaid.on.ca/en/contact/contact.asp?type=family

Mental Health Services

Centre for Addiction and Mental Health (CAMH)
http://www.camh.ca/en/hospital/Pages/home.aspx

Government of Ontario Mental Health Services
http://www.children.gov.on.ca/htdocs/English/topics/specialneeds/mentalhealth/index.aspx

Kids Help Phone
http://www.kidshelpphone.ca/teens/home/splash.aspx

Counselling

Ontario Association for Marriage and Family Therapy
http://rmft.oamft.com/

Mental Health resources across Ontario (including finding a therapist)
http://www.ementalhealth.ca/Ontario/Home/index.php?m=home

Association of Registered Psychotherapists and Mental Health Professionals
http://www.oaccpp.ca/

 

QUÉBEC

Legal Services

Justice Québec
http://www.justice.gouv.qc.ca/english/accueil.asp

Access Pro Bono
http://www.probonoquebec.ca/en/

Commission des Services Juridiques
http://www.csj.qc.ca/SiteComm/W2007English/Main_En_v4.asp

Legal Information
http://www.educaloi.qc.ca/en

Barreau du Québec
http://www.barreau.qc.ca/en/

La Clinique Juridique Juripop
(450) 845-1637
http://juripop.org/

Le Barreau de Montréal
(514) 866-9392
https://www.barreaudemontreal.qc.ca/en

Mental Health Services

Aga Khan Health Board Medical Advisory Services
(514) 738-8866 ext. 301 – Leave a message

Canadian Mental Health Association (Montreal Branch)
(514) 421-4993
acsmmtl@cooptel.qc.ca

Suicide Action Montréal
(514) 723-4000
http://suicideactionmontreal.org/index.php?page=home

Ordre des Psychologues du Québec
1-800-363-2644
https://www.ordrepsy.qc.ca/

Écoute Entraide
(514) 278-2130
http://www.ecoute-entraide.org/

Tel-Aide
(514) 935-1101 – 24/7 service
http://www.telaide.org/en/

Counselling

The Argyle Institute
(514) 931-5629
http://argyleinstitute.org/

Head and Hands – Medical, Social, and Counselling Services for Youth 12-25
(514) 481-0277
http://headandhands.ca/

Teenage Health Unit – Jewish General Hospital
(514) 340-8242
http://www.jgh.ca/en/home

Family Resource Centre
(514) 685-5912
http://familyresourcecenter.qc.ca/

Sedona Counselling Centre of Montreal
http://www.centresedona.com/

Miscellaneous

La Régie du Logement
(514) 873-2245
http://www.rdl.gouv.qc.ca/en/accueil/accueil.asp

SOS Violence Conjugale
1-800-363-9010
http://www.sosviolenceconjugale.ca/

La Comission des Droits de la Personne et des Droits de la Jeunesse
1-800-361-6477
http://www.cdpdj.qc.ca/en/Pages/default.aspx

Resources

Contact Us

For more information, please contact your Regional Conciliation and Arbitration Board:

Ontario (including Ottawa)

416-751-4001 ext. 607

Quebec and Maritimes

514-738-8866 ext. 300

British Columbia

604-438-4010 ext. 631

Prairies

403-215-6200 ext. 7321

Edmonton

780-461-2000 ext. 7