His Highness Prince Aga Khan Shia Imami Ismaili
Conciliation and Arbitration Board for Canada

Resources

There are several sources available to help you get legal information:

 

NATIONAL

Dispute Resolution Reference Guide
http://www.justice.gc.ca/eng/rp-pr/csj-sjc/dprs-sprd/res/drrg-mrrc/04.html

Justice Canada: Child Support (including links to understanding the Child Support Guidelines, Child Support Table Look up; and Calculating Income)
http://www.justice.gc.ca/eng/fl-df/child-enfant/index.html

Justice Canada: Divorce and Separation
http://www.justice.gc.ca/eng/fl-df/divorce/index.html

Justice Canada: Family Justice Services
http://www.justice.gc.ca/eng/fl-df/fjs-sjf/index.html

Justice Canada: Custody and Parenting
http://www.justice.gc.ca/eng/fl-df/parent/index.html

Justice Canada: Spousal Support
http://www.justice.gc.ca/eng/fl-df/spousal-epoux/index.html

Justice Canada: Parenting Plan Tool
http://www.justice.gc.ca/eng/fl-df/parent/ppt-ecppp/index.html

Justice Canada: Making plans – A guide to parenting arrangements after separation or divorce – How to put your children first
http://www.justice.gc.ca/eng/fl-df/parent/mp-fdp/index.html

Justice Canada: Parenting Plan Checklist
http://www.justice.gc.ca/eng/fl-df/parent/ppc-lvppp/index.html

Justice Canada: The Federal Child Support Guidelines: Step-by-Step
http://www.justice.gc.ca/eng/rp-pr/fl-lf/child-enfant/guide/index.html

Calculating Child Support and Spousal Support
https://www.mysupportcalculator.ca/

Families Change: A Guide to Parental Separation & Divorce
http://www.familieschange.ca

Canadian Mental Health Association
http://www.cmha.ca/

 

BRITISH COLOMBIA

Legal Services

Access Pro Bono
(604) 878-7400
Toll free: 1-877-762-6664
http://www.accessprobono.ca
Access Pro Bon provides free legal services for people who cannot afford a lawyer and who do not qualify for legal aid.

bc211
211
http://redbookonline.bc211.ca
Formerly known as Redbook Online, this site provides links to community, legal, social and government services, in select areas of B.C. Select the relevant Lower Mainland location and use subject term ‘Legal & Advocacy’.

Community Legal Assistance Society (CLAS)
(604) 685-3425
Toll free: 1-888-685-6222
http://www.clasbc.net
CLAS provides legal advice and assistance to disadvantaged individuals and groups in the areas of: poverty, disability, workers’ compensation, employment insurance, mental health, human rights and equality law.

Lawyer Referral Service (Canadian Bar Association B.C. Branch)
(604) 687-3221
Toll free: 1-800-663-1919
http://www.cbabc.org/For-the-Public/Lawyer-Referral-Service
Lawyers participating in the program offer an initial consultation of up to 30 minutes at a fee of $25 plus taxes.

Legal Services Society (Legal Aid)
(604) 408-2172
Toll free: 1-866-577-2525
http://www.lss.bc.ca
The Legal Services Society assists British Columbians facing legal issues by helping them navigate their journey through the justice system and connecting them with lawyers that can assist. You must qualify for this service – more information can be found on their website.

Rise Women’s Legal Centre
(236) 317-9000
https://womenslegalcentre.ca
Community legal centre serving all individuals who self-identify as women. Currently providing services in family law, wills drafting, and immigration applications for permanent residence on humanitarian and compassionate (H&C) grounds.

Vancouver Justice Access Centre
(604) 660-2084
https://www2.gov.bc.ca/gov/content/justice/about-bcs-justice-system/jac/how-to-find-us/vancouver
The Vancouver Justice Access Centres offer information and services to help resolve civil and family law problems; financial eligibility and other limitations may apply.

Self Help

BC Law Courts
http://www.courts.gov.bc.ca
The BC Law Courts website is a portal to review Supreme Court of British Columbia decisions and court forms as well as a collection of links to law-related information and educational resources on justice and legal issues of interest to British Columbians.

B.C. Supreme Court Online Help Guide
https://www.supremecourtbc.ca
The B.C. Supreme Court Online Help Guide provides information for self-represented litigants relating to court procedures and preparing for hearings on civil, family and criminal matters.

CanLii
http://www.canlii.com
CanLII’s website is recognized as the largest online resource providing free access to case law and legal documents from Canada’s federal, provincial and territorial governments for both legal practitioners and the general public. CanLII is now an essential component of the legal information system in Canada.

Clicklaw
https://www.clicklaw.bc.ca
The Clicklaw website offers legal information on a full range of topics, including: court procedures, debt, family law, housing & tenancy and pensions, benefits & welfare.

Clicklaw Wikibooks
http://wiki.clicklaw.bc.ca/index.php?title=Main_Page
Quick reference resource for non-legal professionals whose clients have legal problems; written by B.C. lawyers in conjunction with Courthouse Libraries B.C. The guides outline steps to address a problem and suggests options for further information and assistance. Guides include how to deal with a death in your family, legal issues in residential care, a tenants survival guide, workplace issues, preparing a will and many more.

Dial-A-Law
(604) 687-4680
Toll free: 1-800-565-5297
http://www.cbabc.org/For-the-Public/Dial-A-Law/Scripts/Family-Law
This is a place to find free information on a variety of legal issues in British Columbia with over 130 topic areas, available online, as audio recordings, and by phone including consumer, commercial, family, estate and criminal matters.

JusticeBC
http://justicebc.ca
JusticeBC contains easily accessible information for court users, victims of crime, witnesses, offenders and anyone interested in knowing more about the criminal justice system and what services and resources are available.

Justice Education Society
(604) 660-9870
http://www.justiceeducation.ca
JES creates innovative programs and resources that improve access to justice in BC. JES offers over 50 legal publications, 28 websites and more than 50 instructional videos on issues relating to BC’s justice system. Their programs and resources serve the general public, teachers, youth, persons with disabilities, Aboriginals and immigrants.

Law Society of British Columbia – Lawyer Directory
https://www.lawsociety.bc.ca/lsbc/apps/lkup/mbr-search.cfm
The Law Society of British Columbia provides a search tool on their site that lets you find a lawyer’s contact information based on the lawyer’s name.

Law Students Legal Advice Manual
https://www.lslap.bc.ca/manual.html
Written by UBC law students with the assistance of legal professionals, the LSLAP manual provides a good starting point for understanding the legal issues relating to various areas of law.

MyLaw BC
(604) 601-6000
http://www.mylawbc.com
This site has good resources for couples separating or divorcing, looking to prepare a separation agreement, needing to deal with foreclosure, or preparing a will and or other estate planning documents.

People’s Law School
(604) 331-5400
https://www.peopleslawschool.ca
The People’s Law School delivers public legal education and information to British Columbians for the purpose of increasing awareness and understanding of legal rights and responsibilities. Among other things, it publishes plain language content on legal topics, offers public legal information in multiple media formats, and provides seminars on legal topics such as employment, criminal and consumer law.

Family Law Services

Child Support Calculator
http://www.justice.gc.ca/eng/fl-df/child-enfant/look-rech.asp
For those wanting to calculate child support in Canada, you can use this Government of Canada calculator.

Collaborative Divorce Vancouver
http://www.collaborativedivorcebc.com
This website explains Collaborative Divorce and provides a directory of professionals providing collaborative divorce services.

Family Law in British Columbia
http://www.familylaw.lss.bc.ca
Family Law in BC is a legal information website that provides information and resources covering a range of family law issues. It includes self-help guides, fact sheets, current family law information and resources, and links to useful related sites.

JP Boyd on Family Law
http://wiki.clicklaw.bc.ca/index.php/JP_Boyd_on_Family_Law
This website offers a comprehensive survey of family law, divorce law and court processes in BC. It is written by lawyer John-Paul Boyd in plain language, with lots of useful information regarding family law and divorce law in BC.

Parenting Coordinators
http://www.bcparentingcoordinators.com
This website provides information about BC Parenting Coordinators, a group of British Columbia family law lawyers and mental health professionals who have established a program to train and organize parenting coordinators. You can find information about parenting coordination, how to arrange for parenting coordination, for whom parenting coordination is best suited, and access to their roster of trained and qualified parenting coordinators.

Parenting After Separation Program
http://www.familylaw.lss.bc.ca/resources/fact_sheets/parent_after_separation.php
If you have separated and have children, you may benefit from participating in the free three hour parenting after separation course that explains how separation can affect both parents and children, and provides ideas about how to talk to your spouse and your children and solve parenting problems. Learn more about the course at this site.

Counselling

Battered Women’s Support Services
(604) 687-1867
http://www.bwss.org/services/
Battered Women’s Support Services provides education, advocacy, and support services to assist all women in its aim to work towards the elimination of violence and to work from a feminist perspective that promotes equality for all women.

BC Association of Clinical Counsellors
Toll free: 1-800-909-6303
http://bc-counsellors.org
The BC Association of Clinical Counsellors is the professional association that represents Registered Clinical Counsellors (RCC) in BC. Their website assists you in locating a counsellor with whom you can work.

BC Association of Marriage and Family Therapy
(778) 888-6844
http://www.bcamft.bc.ca/ohana/website/index.cfm?p=95575656796
The British Columbia Association for Marriage and Family Therapy (BCAMFT) is a professional association of clinical and relational therapists working in British Columbia with couples, individuals, and families. Use this site to identify a therapist located close to you.

Burnaby Family Life
(604) 659-2217
https://www.burnabyfamilylife.org/programs/counselling-2/
Burnaby Family Life’s counselling program offers psycho-therapy to women who have experienced trauma due to abuse and violence. Counselling is also offered to children and youth who have witnessed domestic violence and/or any type of abuse. Learn more about their services from this website.

Canadian Mental Health Association – BC Division
(604) 688-3234
Toll free: 1-800-555-8222
http://www.cmha.bc.ca
The Canadian Mental Health Association website provides information on locating mental health support, its various training programs as well as community events.

Chimo Community Services
(604) 279-7077
http://www.chimoservices.com
Chimo Community Services provide individuals and families with information and support Services including counselling and information regarding shelter and assistance and education and advocacy for women, immigration, pensions, disabilities, mental health and family violence.

Counselling BC, Marriage and/or Relationship Issues Counsellors
http://counsellingbc.com/counsellors/location/vancouver-32/practice/marriage-andor-relationship-issues-142
Counselling BC provides information about counsellors, psychologists, and therapists in British Columbia. These counsellors, psychologists, and therapists may assist individuals, couples and/or families. As is typical with trained counselling professionals they may vary in their areas of expertise. Many will be able to provide anger management counselling, depression counselling, anxiety counselling, marriage counselling, and trauma counselling.

Crisis Lines BC
310-6789 (no area code necessary)
Toll free: 1-800-SUICIDE
http://www.crisislines.bc.ca/
Crisis Lines BC provides telephone crisis support. Learn more about their services from their website or by phone.

DIVERSEcity Community Resources Society
(604) 597-0205
http://www.dcrs.ca/services/family-services/
The Family Counselling Program provides counselling to immigrants and refugees in their appropriate first language and within their cultural value system and is open to families living in Surrey, Delta, Langley and White Rock. Topics that regularly arise include family-relationship conflict, parent-teen challenges, parent education, cross-cultural issues, mental-health support and more. Referrals and services are available in Punjabi, Hindi, Urdu, Mandarin, Korean, Spanish and Arabic, as well as English. Learn more at their website.

Family Services North Shore
(604) 988-5281
http://www.familyservices.bc.ca/index.php/programs-a-services/parents-a-families
Family Services North Vancouver is a not-for-profit community-based agency that offers education, support and counselling services. From their site, learn more about their various services for all ages.

Here to Help
http://www.heretohelp.bc.ca/
From this website, you can access a variety of information on mental health and substance use whether you are looking for information for yourself or for someone else. The site includes a detailed resource library.

Options Community Services Society
(604) 584-5811
http://www.options.bc.ca/
The Options Community Services Society empowers individuals and families with housing, finding work, crisis, developmental disabilities, mental health, expectant and new mothers, violence against women and children.

Reduced-Cost Counselling Options in Vancouver
http://willowtreecounselling.ca/wp-content/themes/willowtree/reduced-cost-counselling.pdf
This link takes you to a PDF resource list of lower-cost, sliding-scale and free counselling services in Metro Vancouver. The list is updated quarterly.

SHARE Family & Community Services
(604) 540-9161
http://sharesociety.ca/talking-helps/
Share Family & Community Services offer services in Coquitlam and Port Moody to individuals, couples, and families dealing with the challenges of daily life such as parenting, relationships and stress as well as more complex issues such as trauma, divorce or separation, anger management, anxiety, depression, loss and grief, and employment issues along with other mental wellness concerns.

VictimLinkBC
(604) 875-0885
http://www2.gov.bc.ca/gov/content/justice/criminal-justice/victims-of-crime/victimlinkbc
This site provides information regarding resources with regards to health, justice, victim services, transition houses, counselling, and other links are provided with more resources.

Seniors Resources

NSCR Seniors’ One Stop Information
(604) 982-3302
http://www.nscr.bc.ca/information/senior.html
The Seniors’ One Stop Information Program is a community based non-profit service which supports the independence, dignity and health of the North Shore’s senior population by providing seniors, their families, friends and service providers access to a wide range of public and private resources.

Seniors First BC
(604) 688-1927
http://seniorsfirstbc.ca/programs/legal-programs/
Seniors First BC provides services to older adults who are not able to access legal help elsewhere due to low income or other barriers. They can assist with Residential Tenancy/Housing, Debt, Pensions and Appeals, Assisted Living/Residential Care, Discrimination, Abuse/Neglect, Financial Exploitation, Consumer Complaints, and Guardianship/Capacity. Legal Services may be provided by their legal advocate, or one of the lawyers in their elder law clinic.

 

EDMONTON

Legal Services

Legal Aid Alberta
1-866-845-3425
http://www.legalaid.ab.ca
Legal Aid Alberta assists Albertans facing legal issues by helping them navigate their journey through the justice system and find lasting resolution to their legal challenges. You must qualify for this service – more information can be found on their website.

Law Society of Alberta – Lawyer Referral Service
1-800-661-1095
https://www.lawsociety.ab.ca/public/lawyer-referral
A search tool that lets you find a lawyer based on certain criteria. People can match their legal needs by searching for a lawyer by name, firm, location, area(s) of practice, language(s) spoken, gender, and whether a lawyer offers limited scope retainers.

Edmonton Community Legal Centre
(780) 702-1725
http://www.eclc.ca
The Edmonton Community Legal Centre provides free legal information and advice to low to moderate income people in the Edmonton area.

Student Legal Services of Edmonton
(780) 492-2226
http://www.slsedmonton.com
Student Legal Services of Edmonton (SLS) provides legal information and assistance to low-income residents of Edmonton.

LawCentral Alberta
http://www.lawcentralalberta.ca
LawCentral Alberta is a portal or collection of links to law-related information and educational resources on justice and legal issues of interest to Albertans. LawCentral Alberta is geared towards the general public and for those who work with the public.

Alberta Legal FAQS
(780) 451-8764 – Centre for Public Legal Education Alberta
http://www.law-faqs.org/alberta-faqs
Laws made by the federal government apply across Canada, while provincial laws only apply in a particular province. Canadian Legal FAQs are organized by legal topics that apply nationally or to Alberta.

Alberta Court Procedures and Programs
1-855-738-4747
https://albertacourts.ca
Information on the Court of Appeal of Alberta, the Court of Queen’s Bench of Alberta and the Provincial Court of Alberta.

Parenting after Separation Course
http://pas.albertacourts.ab.ca/PAS-course
Parenting After Separation is a free, online course that can be completed in sections and can take approximately 3 hours to complete the entire course. The course offers information to parents about the separation and divorce process, the effects of separation and divorce on children, techniques for communication and legal information that affects parents and children. PAS teaches parents the importance of working together to meet children’s health, social, educational and emotional needs. The program encourages parents to attend mediation and to consider other dispute resolution options.

Alberta Law Libraries
1-866-230-8068, Edmonton Direct: (780) 422-2342
https://www.lawlibrary.ab.ca
Alberta Law Libraries (ALL) is a provincial network of law libraries existing to provide research support and information services to the legal community (including the Judiciary, Members of the Bar, Crown Prosecutors and Justice Department Employees), self represented litigants and all Albertans. Access to legal reference assistance and Alberta Law Libraries’ collections is available to all Albertans.

Alberta Family Law Legislation and Resources
(780) 427-2743
https://albertacourts.ca/pc/areas-of-law/family/legislation-and-resources
A number of different statutes and regulations govern family law and child protection cases in Alberta. Links to the most relevant legislation, as well as useful and informative resources that are available online, organized by area of law including: child support, spousal support, parenting arrangements, child protection, private guardianship, drug and protection related legislation and court forms.

Centre for Public Legal Education Alberta
http://www.cplea.ca
The Centre for Public Legal Education Alberta (CPLEA) is a public legal education organization dedicated to making information about the law available in readable and understandable language for Albertans. Through a variety of approaches (web, print, presentations, and answering questions) we help educate the public to enable them to make better decisions about many aspects of their daily lives.

Alberta Maintenance Enforcement Program
1-866-845-3425
https://justice.alberta.ca/programs_services/mep/Pages/default.aspx
Services, resources and information related to the collection and enforcement of court-ordered child support, spousal and partner support and maintenance enforcement program (MEP).

Mental Health Services

Alberta Mental Health Discipline
1-877-303-2642 – Free 24/7 service
Provides toll-free, 24/7 telephone service, which offers help for mental health concerns for Albertans.

Alberta Addiction & Mental Health
https://www.albertahealthservices.ca/amh/amh.aspx
Services, resources and contact information for mental health and addiction.

Alberta Addictions Helpline
1-866-332-2322
https://www.albertahealthservices.ca/findhealth/service.aspx?Id=1008399
Telephone advice and service referral for adults and youth requiring addiction services.

Alberta Crisis/Distress Line
Edmonton: (780) 482-4357
Rural: 1-800-232-7288
https://edmonton.cmha.ca/programs-services/distress-line
24-hour CRISIS line providing immediate support. Call this number if you or someone you know is in crisis: contemplating suicide, feeling overwhelmed, or experiencing abuse.

Alberta Children’s Mental Health Crisis Line
(780) 427-4491
https://www.albertahealthservices.ca/findhealth/Service.aspx?id=1071358&serviceAtFacilityID=1111291
Services provided includes a crisis phone line, plus mobile response for children, youth and families in crisis.

Edmonton Mental Health Services
https://www.albertahealthservices.ca/findhealth/results.aspx?type=service&id=25&locationCity=Edmonton&radius=50#contentStart
Search tool to find Mental Health Services in Edmonton.

Edmonton Addiction Services Directory
https://informalberta.ca/public/common/viewComboList.do?comboListId=1003202

Child, Adolescent and Family Mental Health – CASA
South/West Edmonton: (780) 400-2271
North Edmonton: (780) 410-8180
Downtown: (780) 400-2270
Sherwood Park: (780) 410-8181
http://www.casaservices.org
CASA is a major community-based provider of mental health services for infants, children, adolescents and their families within greater Edmonton and from Central and Northern Alberta.

Counselling

Edmonton Family Violence Prevention
(780) 496-4777
http://www.edmonton.ca/programs_services/for_family_individuals/family-violence-prevention.aspx
Counselling and support services to victims of family violence.

Free Edmonton Drop-in Single Session Counselling
(780) 424-6103
http://www.dropinyeg.ca/home
Free drop-in/walk-in counselling services. Offering individual, couples/partners and family therapy. There are multiple locations throughout Edmonton.

Free Edmonton Short-term Counselling Services
(780) 496-4777
http://www.edmonton.ca/programs_services/for_family_individuals/counselling-services.aspx
Free counselling services for the citizens of Edmonton.

Edmonton Women’s Support Services
(780) 496-4777
http://www.edmonton.ca/programs_services/for_family_individuals/womens-support-services.aspx
Free drop-in and registered support group sessions for women to discuss issues around control, abuse and violence in relationships. Free childcare provided.

Edmonton Men’s Support Services
(780) 496-4777
http://www.edmonton.ca/programs_services/for_family_individuals/mens-support-services.aspx
Free short term individual counselling sessions and drop-in and registered group session for men to discuss various topics.

Kara Family Resource Centre
(780) 478-5396
http://www.kara-frc.ca
KARA Family Resource Centre provides support and guidance to families wishing to improve their family life. KARA provides a safe environment for families to enhance their parenting skills.

Kids Kottage Foundation
(780) 944-2888
http://www.kidskottage.org
Kids Kottage helps parents develop a plan to cope with their current crisis situation.

Shelters

WIN House
(780) 479-0058 – 24/7 service
https://winhouse.org
WIN House provides a safe place and emergency services for women and children fleeing domestic abuse.

Laurana Shelter
(780) 424-5875 – 24/7 service
http://luranashelter.com
Laurana Shelter provides safe refuge to women and children who are victims of domestic violence.

Hope Mission
(780) 422-2018
https://hopemission.com/edmonton/shelter-housing
Hope Mission provides:
1. Emergency shelter for those who need a safe, dry, warm place to get a good night’s sleep.
2. 24/7 Intox Centre to provide men and women who are under the influence of alcohol and drugs a safe stay while their condition stabilizes.
3. Herb Jamieson Centre to provide short-term and emergency room and board to men with little or no resources.
4. Youth Shelter to provide a safe and non-judgmental environment for youth.

George Spady Centre
(780) 424-8335
http://www.gspady.org
Emergency overnight shelter for men and women under the influence of alcohol and/or drugs.

Miscellaneous

Alberta 211 – Community and Social Services
Call 211
http://www.ab.211.ca
List of various agencies and programs that assist with particular issues, or offer support for particular demographics.

Seniors’ Abuse Help Line
(780) 454-8888
Seniors’ Abuse Help Line is available 24 hours a day. The help line provides support, referrals and crisis intervention.

Edmonton Food Bank
(780) 425-4190
https://www.edmontonsfoodbank.com
The Edmonton Food Bank provides food hampers to assist in short-term situations.

Bread Runs
http://edmontonsfoodbank.harmonyapp.com/hungry/bread-runs
Free day-old bread and sometimes other food on a drop-in basis.

Collective Kitchens
(780) 735-3044
Small groups of people who get together on a regular basis to plan and cook meals. This includes planning, shopping and preparing meals for themselves and their families.

WECAN Food Basket Society
(780) 413-4525
http://wecanfood.com
WECAN provides families in need with quality food at a reasonable cost through their Food Basket program.

Community Meals
http://edmontonsfoodbank.harmonyapp.com/hungry/community-meals
Community meals provided by various city agencies.

Discount Groceries
http://edmontonsfoodbank.harmonyapp.com/hungry/discount-groceries
Groceries offered a discounted price from various producers and retailers.

 

PRAIRIES

Legal Services

Law Society of Alberta – Lawyer Referral Service
https://www.lawsociety.ab.ca/public/lawyer-referral
A search tool that lets you find a lawyer based on certain criteria. People can match their legal needs by searching for a lawyer by name, firm, location, area(s) of practice, language(s) spoken, gender, and whether a lawyer offers limited scope retainers.

Legal Aid
http://www.legalaid.ab.ca/Pages/default.aspx
Legal Aid Alberta assists Albertans facing legal issues by helping them navigate their journey through the justice system and find lasting resolution to their legal challenges. You must qualify for this service – more information can be found on their website.

Calgary Legal Guidance
http://clg.ab.ca/
Calgary Legal Guidance provides free legal assistance, information, and advocacy to individuals experiencing financial hardship who need legal services and representation.

Student Legal Assistance
http://slacalgary.ca/
Student Legal Assistance (SLA) provides free legal information and representation to low-income residents of Calgary and the surrounding area.

Family Law Information Services
https://albertacourts.ca/pc/areas-of-law/family/legislation-and-resources
A number of different statutes and regulations govern family law and child protection cases in Alberta. Links to the most relevant legislation, as well as useful and informative resources that are available online, organized by area of law including: child support, spousal support, parenting arrangements, child protection, private guardianship, drug and protection related legislation and court forms.

Canadian Legal FAQ’s
http://www.law-faqs.org/
Laws made by the federal government apply across Canada, while provincial laws only apply in a particular province. Canadian Legal FAQs are organized by legal topics that apply nationally or to Alberta.

Alberta Court Procedures and Programs
https://albertacourts.ca/
Information on the Court of Appeal of Alberta, the Court of Queen’s Bench of Alberta and the Provincial Court of Alberta.

Law Central Alberta
http://www.lawcentralalberta.ca/en
LawCentral Alberta is a portal or collection of links to law-related information and educational resources on justice and legal issues of interest to Albertans. LawCentral Alberta is geared towards the general public and for those who work with the public.

The Parenting after Separation (PAS) Course
http://pas.albertacourts.ab.ca/PAS-course
Parenting After Separation is a free, online course that can be completed in sections and can take approximately 3 hours to complete the entire course. The course offers information to parents about the separation and divorce process, the effects of separation and divorce on children, techniques for communication and legal information that affects parents and children. PAS teaches parents the importance of working together to meet children’s health, social, educational and emotional needs. The program encourages parents to attend mediation and to consider other dispute resolution options.

Family Law Program
http://clg.ab.ca/programs-services/family-law-program
CLG recognizes that people experiencing family violence have unique needs when going through the family law justice system. Their family law lawyers and social work program advocate provide legal services to people who have experienced family violence and abuse. CLG will work with you without judgment to address safety needs, identify legal issues, support you in making informed decisions, and connect you to the right help; including legal resources and social services such as counselling and housing.
http://clg.ab.ca/legal-resources/family-law

Mental Health Services

Alberta Mental Health Line
1-877-303-2642 – Free 24/7 service
Provides toll-free, 24/7 telephone service, which offers help for mental health concerns for Albertans.

Distress Centre
(403) 266-4357 – Free 24/7 service
https://www.distresscentre.com
Distress Centre Calgary provides 24-hour crisis support in Calgary and southern Alberta through 24-hour crisis line, email, daily chat, and daily text for youth. Professional counselling is available for clients with issues that cannot be resolved over the phone. All services at the Distress Centre are free.

Alberta Health Services
http://www.albertahealthservices.ca/
Services and resources for mental health and addiction.

Counselling

Addictions Counselling
(403) 297-3071 – Free short-term service
https://www.albertahealthservices.ca/findhealth/service.aspx?id=1060378
Provides a non-medical treatment facility for those experiencing problems related to their use of alcohol, drugs, gambling, or sex addiction. Services are also offered to those who are concerned about someone else’s use. All programs and services are voluntary, confidential, and free of charge.

Community Mental Health
(403) 955-6200 – Free short-term service
https://www.albertahealthservices.ca/findhealth/facility.aspx?id=1018406

Calgary Counselling Centre
(403) 265-4980 – Sliding scale fee, families and kids
https://calgarycounselling.com
Through counselling and group programs, the Centre helps individuals, couples, parents, families, and youth resolve emotional and social problems.

CARYA
(403) 269-9888 – Sliding scale fee, families and kids
https://caryacalgary.ca
With 40 program offerings for individuals and families, CARYA provides a full spectrum of interactive counselling and development services for people of all ages.

Men’s Counselling Service
(403) 299-9680 – Free counselling for anger issues
http://www.mcscalgary.com
The Men’s Counselling Service offers counselling for men who are concerned that their anger and abusive behaviours are negatively impacting their family members. This program provides a safe, respectful, and non-judgmental environment where men can discuss their concerns with professional counsellors who specialize in abuse/ anger management issues. The program is provided to clients free of charge. When a man enters the program, they also offer support and counselling to his partner.

YWCA Family Violence Prevention Centre
(403) 266-4111
https://www.ywcalgary.ca/programs/domestic-violence-shelter
Group counselling and short-term free individual counselling for men, women, and children

Calgary Women’s Emergency Shelter
(403) 234-7233
https://www.calgarywomensshelter.com
Short-term counselling for women and men

Shelters

Calgary Women’s Emergency Shelter
(403) 234-7233 – 24/7 service
https://www.calgarywomensshelter.com

Sheriff King Home
(403) 266-0707 – 24/7 service
https://www.ywcalgary.ca/programs/domestic-violence-shelter

Children’s Cottage
(403) 233-2273 – Support and respite for kids 0-12 years old
http://childrenscottage.ab.ca

Miscellaneous

211 Alberta
http://www.ab.211.ca/

Calgary Food Bank
(403) 253-2055
https://www.calgaryfoodbank.com

Good Food Box
(403) 275-0258
http://www.gfbcalgary.com
The Good Food Box (GFB) is a program under the Community Kitchen Program of Calgary whereby you can purchase fresh fruits and vegetables at a very low cost. The Good Food Box is a hands-up program as opposed to hands-out.

Alex Community Health Centre
(403) 513-7405
https://www.thealex.ca

 

ONTARIO (including Ottawa)

Legal Services

Steps to Justice
http://stepstojustice.ca
Step-by-step information about a range of legal problems. Website includes a live chat function.

Community Legal Education Ontario (CLEO)
(416) 408-4420
http://www.cleo.on.ca/en
Email: info@cleo.on.ca
Practical legal information to help people understand their legal rights in various areas of the law.

Small Claims Court in Ontario
http://www.attorneygeneral.jus.gov.on.ca/english/courts/scc/

Law Society of Upper Canada
(416) 947-3300
http://www.lsuc.on.ca/find-a-lawyer-or-paralegal/
Assistance locating a lawyer in your jurisdiction.

Legal Aid Ontario
Toll free: 1-800-668-8258
http://www.legalaid.on.ca/en
Legal assistance for Ontarians with low income.

Pro Bono Law Ontario
Toll free: 1-855-255-7256
https://www.probonoontario.org
Cost-effective legal services for Ontarians including a free legal advice hotline.

South Asian Legal Clinic Ontario
(416) 487-6371
http://salc.on.ca
Legal clinic (Not for Profit) providing legal information and services to low-income South Asians in the GTA.

Family Law Services

Divorce and Separation (Ministry of the Attorney General)
http://www.attorneygeneral.jus.gov.on.ca/english/family/divorce/index.php
Ministry of the Attorney General website about the Divorce process.

Steps in a Family Law Case
http://www.cleo.on.ca/en/resources-and-publications/pubs?language=en&field_legal_topic_tid_i18n=87
By CLEO (Community Legal Education Ontario)

Family Law – Frequently Asked Questions
http://www.attorneygeneral.jus.gov.on.ca/english/family/faq.php
Ministry of the Attorney General website

Family Law Information Centres
http://www.attorneygeneral.jus.gov.on.ca/english/family/infoctr.php
Ministry of the Attorney General website

Family Law Offices in Ontario
http://www.legalaid.on.ca/en/contact/contact.asp?type=family
Listing of Legal Aid Family Law Offices across Ontario.

Various Resources for Separating Couples and Families
http://www.boulbyweinberg.com/resources
Includes Pension and RRSP transfer documents, Spousal Support & Child Support guidelines.

Mental Health Services

Centre for Addiction and Mental Health (CAMH)
(416) 535-8501 (Toronto)
http://www.camh.ca/en/hospital/Pages/home.aspx

Government of Ontario Mental Health Services
http://www.children.gov.on.ca/htdocs/English/topics/specialneeds/mentalhealth/index.aspx

Kids Help Phone
Toll free: 1-800-668-6868
http://www.kidshelpphone.ca/teens/home/splash.aspx
Live chat function is available through the above website.

Psychotherapy and Counselling

Ontario Association for Marriage and Family Therapy
Toll free: 1-800-267-2638
http://rmft.oamft.com

Mental Health resources across Ontario (including finding a therapist)
http://www.ementalhealth.ca/Ontario/Home/index.php?m=home

Association of Registered Psychotherapists and Mental Health Professionals
http://www.oaccpp.ca

Co-Parenting Family Communication Apps

There are a number of independent apps (both mobile and web-based apps) designed to support co-parent families to stay organized, communicate effectively and reduce conflict. Both free and pay-for-use options are available. CAB does not endorse any of these apps.
• Our Family Wizard: https://www.ourfamilywizard.ca
• Talking Parents: https://talkingparents.com/home
• App Close: https://appclose.com
• Parenting Time: http://www.parentingtime.net
• 2Houses: https://www.2houses.com/en

 

QUÉBEC

Legal Services

Justice Québec
(418) 643-5140
Toll free: 1-866-536-5140
https://www.justice.gouv.qc.ca/en
Email: informations@justice.gouv.qc.ca

Department of Justice (Government of Canada)
(613) 946-2222 (National Capital Region)
Toll free: 1-888-373-2222 or 1-800-267-7676 for the hearing impaired
https://www.justice.gc.ca/eng/fl-df/contact/index.html
If you are unable to find the information you need on our Web site, please contact: Family, Children and Youth Section Department of Justice Canada
Email: fcyinfofea@justice.gc.ca
Also available in Farsi: https://www.justice.gc.ca/fra/df-fl/pub.html

Legal Aid
(514) 873-3562
http://www.csj.qc.ca/commission-des-services-juridiques/aide-juridique/Quest-ce-que-aide-juridique/en
Email: info@csj.qc.ca
Legal aid is a government legal service offered to people who meet certain financial eligibility criteria and apply for the service. Legal aid is provided free of charge or with a contribution from the recipient. Every year, legal aid provides thousands of Québecers with access to justice and the means to defend their rights.

Access Pro Bono
(514) 904-1076
http://justiceprobono.ca/en
Email: info@justiceprobono.ca
Justice Pro Bono can offer you free legal services* if you meet the following eligibility criteria:
• You are not eligible for legal aid.
• Legal aid is a service offered by the Québec government. It enables low-income people to receive the services of a lawyer free of charge or at low cost, depending on their financial situation.
• You are unable to pay for the services of a lawyer.
• Our Approval Committee evaluates your ability to pay for the services of a lawyer based on your financial situation and the type of legal services you require. The information you provide on the application form for pro bono legal services enables the committee to conduct this evaluation. Please note that we may request additional information and documents in support of your application.

Educaloi
https://www.educaloi.qc.ca/en
Éducaloi’s mission is to inform Quebecers of their rights and responsibilities. It fulfills its mission in these ways:
• It creates reliable, accessible legal information and education resources.
• It makes citizens aware of the legal aspects of everyday situations and how to exercise their rights.
• It is a leader in communicating legal information in plain language.

Barreau du Québec
(514) 954-3411
Toll free: 1-844-954-3411
https://www.barreau.qc.ca/en
Email: infobarreau@barreau.qc.ca
Info-Barreau is the gateway to the Barreau du Québec and will answer your questions or provide any additional information you require.

Le Barreau de Montréal
(514) 866-9392
https://www.barreaudemontreal.qc.ca/en
Email: info@barreaudemontreal.qc.ca

Legal Clinics in Montreal

Free or low-cost services
IMPORTANT: If you do not think you will be able to afford the costs of a court proceeding, first check to see if you qualify for legal aid under the Legal Aid Act. You may have access to a consultation and a legal opinion that will allow you to know all your recourses and evaluate your chances of winning in court. In some cases, you may not have to pay the fees and disbursements arising from your case (free legal aid) or have to pay only part of it (legal aid for a contribution). Contact the following organizations to find out more or check if you qualify:

Centre communautaire juridique de Montréal
(514) 864-2111
https://www.aidejuridiquedemontreal.ca/en/about/the-community-legal-centre-of-montreal/

Centre communautaire juridique de Québec
(418) 627-4019
https://www.aidejuridiquequebec.qc.ca

Commission des services juridiques
(514) 873-3562
https://www.csj.qc.ca/commission-des-services-juridiques/lang/en
You can also check your car insurance policy, home insurance, mortgage insurance or other, to check if you have protection allowing you to access a legal assistance service (information only) or a financial assistance for recourse to the courts, or both. It should be noted that this type of service is only available for certain areas of the law, but in general, remedies related to labor law are covered.

Women’s Centre of Montréal
(514) 842-4780
https://centredesfemmesdemtl.org/
Various fields of law.
Services offered in English, French and Spanish.
30-minute legal information service offered by volunteer lawyers (1 to 2 weeks waiting). Open Monday to Friday from 9 am to 5 pm On appointment. Minimal administration fee from $ 2 to $ 5.

YWCA- Le Y des femmes (for women)
(514) 866-9941
http://www.ydesfemmesmtl.org/services-la-collectivite/clinique-dinformation-juridique/
Various fields of law, including labor law. Services offered in French and English.
A 30-minute legal clinic open to all women, regardless of their annual salary. Monetary contributions only apply to those who are able to contribute.
Information sessions by appointment. Monday to Thursday from 9:30 am to 7:30 pm, but Monday to Friday from 9 am to 5 pm to make an appointment.

The West Island Community Resource Centre (CRC)
(514) 694-6404
www.crcinfo.ca
Various fields of law.
Free legal clinic lasting 15 and 30 minutes. Every 4 to 6 weeks. On appointment only.

The Legal Information Clinic at McGill (LICM)
(514) 398-6792
http://licm.mcgill.ca/legal-information-clinic/
Free legal information service offered by telephone, by students: no legal opinion. Various fields of law, but not criminal law, tax law or construction law. Awareness workshops. Offers commissioner services for oaths.
Exceptionally by appointment, from Monday to Friday (10 days to 2 weeks for a complete answer).
Note: Closed during exam periods in April and December.

Clinique juridique de l’Université de Montréal
(514) 343-7851
http://droit.umontreal.ca/ressources-et-services/clinique-juridique/
Various fields of law
Legal consultations given by students, supervised by lawyers. By appointment only. During the school year (September to April).

Mile End Legal Clinic
(514) 274-3401
http://justicemontreal.org/about-us/our-story/
No appointment, on site, Wednesday from 4 pm to 7 pm Various fields of law. No representation in court. (To reach the lawyers outside the hours of service: 514 507-3054)

Clinique juridique Juripop
(450) 845-1637
https://juripop.org/welcome-to-clinique-juridique-juripop/

Centre de justice de proximité du Grand Montréal
(514) 227-3782
http://www.justicedeproximite.qc.ca/centres/grand-montreal
To use their services, fill out an online application: http://juripop.org/services-aux-particuliers/
Legal advice, consultation, assistance with drafting notice.
Member services ($ 20 per year), $ 55 to open a file (this amount does not include the lawyer’s time), hourly rates from $ 55 to $ 65. Eligibility criteria.

Young Bar Montreal
I’ll talk to my lawyer on Wednesday!
(514) 954-3446
https://ajbm.qc.ca/en/public-services/ill-talk-to-my-lawyer-on-wednesday
Free legal information program for 12- to 20-year-olds in the Montreal area. Allows you to talk to a volunteer lawyer on the Wednesday following your request, between 4:00 pm and 6:00 pm, for all legal matters. Various fields of law.
On appointment. Call by the young only.

Court of Québec, Small Claims Division
Sponsored by the Young Bar Association of Montreal
(514) 954-3487
https://ajbm.qc.ca/en/public-services/preparation-service-for-a-hearing/court-of-quebec-small-claims-division
Once the hearing date has been set, a 20-minute free consultation with a volunteer lawyer. No legal advice: information on the preparation and the conduct of the hearing.
By appointment, Monday to Friday, from noon to 2 pm.
Service available only to unrepresented persons who have received notice of a hearing. People who contact YBAM more than 15 days before the hearing date have priority. Possibility of obtaining a guide explaining the procedure from the beginning to the end, leaving its coordinates on the answering machine

Mental Health Services

Aga Khan Health Board Medical Advisory Services
(514) 738-8866 ext. 301 – Leave a message

Canadian Mental Health Association (Montreal Branch)
(514) 421-4993
https://acsmmontreal.qc.ca/
Email: acsmmtl@cooptel.qc.ca

Suicide Action Montréal
(514) 723-4000
Toll free: 1-866-277-3553
http://suicideactionmontreal.org/index.php?page=home

Ordre des Psychologues du Québec
(514) 738-1881
Toll free: 1-800-363-2644
https://www.ordrepsy.qc.ca/

Écoute Entraide
(514) 278-2130
Toll free: 1-844-294-2130
http://www.ecoute-entraide.org/
ÉCOUTE SANS JUGEMENT
Écoute Entraide offre un service téléphonique d’écoute et de référence gratuit, anonyme et confidentiel.

Tel-Aide
(514) 935-1101 – 24/7 service
http://www.telaide.org/en/
WE ARE LISTENING
You are living loneliness, anxiety, stress at work or difficult relationships? You are suffering of addictions, violence or living losses in your life?

Counselling

The Argyle Institute
(514) 931-5629
http://argyleinstitute.org/
Find your counselling and psychotherapy services.
We offer services for every need: individuals, couples & families

Head and Hands – Medical, Social, and Counselling Services for Youth 12-25
(514) 481-0277
http://headandhands.ca/
Head & Hands strives to promote the physical and mental well-being of youth. Our approach is preventative, inclusive, non-judgmental, and holistic, with a fundamental commitment to providing a supportive environment for youth experiencing marginalization(s).We seek to empower youth, and to facilitate social change based on the needs of youth within our community and society at large.

Teenage Health Unit – Jewish General Hospital
(514) 340-8242
http://www.jgh.ca/en/home

Sedona Counselling Centre of Montreal
(514) 487-2828
http://www.centresedona.com/
Therapists, counsellors and wellness professionals helping you enhance your life and improve your relationships.

Miscellaneous

La Régie du Logement
(514) 873-2245
Toll free: 1-800-683-2245
http://www.rdl.gouv.qc.ca/en/accueil/accueil.asp
Régie du logement is a specialized administrative tribunal that holds exclusive jurisdiction in matters of rental housing to hear all applications pertaining to leases.

SOS Violence Conjugale
1-800-363-9010
http://www.sosviolenceconjugale.ca/

Domestic violence
(418) 643-5140
Toll free: 1-866-536-5140
https://www.justice.gouv.qc.ca/en/victims/domestic-violence/
A victim of domestic violence may be a man or a woman. As a victim, you can report the violence and obtain assistance.

La Commission des Droits de la Personne et des Droits de la Jeunesse
1-800-361-6477
http://www.cdpdj.qc.ca/en/Pages/default.aspx
Email: information@cdpdj.qc.ca
Did you know?
Québec is the only province with a Charter of Human Rights and Freedoms that is not only an anti-discrimination law. Indeed, the Québec Charter is a fundamental law, meaning that no other provision or law, unless otherwise specified, may be contrary to the rights it contains.

Resources

Contact Us

For more information, please contact your Regional Conciliation and Arbitration Board:

Ontario (including Ottawa)

416-751-4001 ext. 607

Quebec and Maritimes

514-738-8866 ext. 300

British Columbia

604-438-4010 ext. 631

Prairies

403-215-6200 ext. 7321

Edmonton

780-461-2000 ext. 7